Professional, detailed and efficient. Good pre-sales and after-sales services are an integral part of the value we provide to customers. We win the trust of customers with professionalism, pay attention to every detail of work, provide one-stop quick solutions, and bring all-round value-added to customers.
Telescope series
1. One-year warranty: The product warranty period is one year.
2. Seven-day return guarantee: Customers can enjoy the unreasonable return service provided by the merchant within seven days of purchasing the product.
3. 15-day replacement: In case of product quality problems, customers can enjoy free replacement service within 15 days of purchasing the product.
Four. One-year warranty: In case of product quality problems, customers can enjoy free maintenance services within one year of purchasing the product.
5. One-year free inspection: Customers can enjoy free re-inspection service within one year after purchasing the product. *
6. Lifetime maintenance free of labor costs: After the warranty period or the maintenance needs of non-product quality problems, only the cost of replacement parts will be charged, and the maintenance time will be free. *
7. 5X8 Customer Service Hotline: After-sales hotline (400-900-3435) provides after-sales service support on legal working days (9:00-12:00, 13:30-17:00).
8. Nationwide warranty: For replacement and maintenance service needs, multiple after-sales service points across the country can provide service support.
Note:
1. The warranty rights of the product can be transferred (see product, that is, to provide services)
2. No need to ask consumers to fill out the warranty card, just record the quality problem.
3. No need to ask consumers to provide invoices or receipts as proof of realization of warranty rights
4. The warranty service does not cover loss, theft and intentional damage to the product
5. The round-trip freight is borne by the customer.
Professional, detailed and efficient. Good pre-sales and after-sales services are an integral part of the value we provide to customers. We win the trust of customers with professionalism, pay attention to every detail of work, provide one-stop quick solutions, and bring all-round value-added to customers.
